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Installation on Shopify

This guide will help you add the XAPP Chat Widget to your Shopify store.


  • Access to your Shopify admin panel.
  • Your unique key for the XAPP Chat Widget.

Installation Steps

  1. Edit Your Theme

    • In your Shopify admin, go to Online Store > Themes.
    • Find your current theme and click Actions > Edit code.
  2. Modify the Theme.liquid File

    • In the theme editor, open the theme.liquid file.
    • Find the closing </body> tag.
  3. Insert the JavaScript Snippet

    • Add the following snippet just before the closing </body> tag:

      Note! Please replace "YOUR_CHAT_KEY" with your actual widget key.

  4. Save the Changes

    • Click Save to apply your changes.
  5. Verify Installation

    • Preview your store to check if the XAPP Chat Widget is appearing correctly.


  • Widget Not Displaying: Confirm the snippet's placement and the correct key.
  • Check for Theme Conflicts: Some themes may have specific settings or scripts that interfere with new widgets.

For further assistance, contact XAPP support.