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Technology

Key Components​

This document provides an overview of our AI-powered chat widget, specifically designed for home service and small-to-medium-sized business (SMB) industries. Utilizing industry-specific models and generative AI, this chat widget offers an advanced, interactive experience for website visitors.

Industry-Specific Models​

  • Customization for Verticals: Tailored to suit various segments within the home service and SMB sectors.
  • Specialized Knowledge Base: Incorporates a comprehensive understanding of industry-related queries, ensuring relevant and accurate responses.

Generative AI​

  • Dynamic Interaction: Employs generative AI to provide fluid, natural conversations, enhancing user engagement.
  • Contextual Understanding: Capable of interpreting and responding to a wide range of customer inquiries with precision.

Integration with Business Content​

  • Website Content Learning: Trains on the specific content available on the business's website, allowing for personalized and informed interactions.
  • Real-Time Adaptation: Continuously learns from new content updates on the website, maintaining an up-to-date knowledge base.

Customization and Branding​

  • Visual Integration: Can be customized to match the style and aesthetics of the business website, ensuring a seamless user experience.
  • Brand Voice Alignment: Adapts to the tone and voice of the business, reflecting its unique brand identity in conversations.