Support
If you need additional help or are not finding what you need, here are some avenues you can try.
AI Chat or Search
Try Search in the upper right hand corner or the chat button in the lower left
- These two our AI powered and trained on this documentation.
- Chat is also monitored and you can request to speak to a live agent as well!
Email ✉️ support@xapp.ai
- If you can't find something in the documentation or maybe outside the documentation, this email is sent to our helpdesk. We can then put you in touch with the right resources
- Our standard support hours at 9:00 AM to 6 PM, eastern, Monday through Friday.
- Other email addresses include:
- contact@xapp.ai - Our main contact email
- hello@xapp.ai - Another main contact email
- feedback@xapp.ai - A place to send your feedback
- product@xapp.ai - Feature requests or product specific feedback
- data-request@xapp.ai - For all data related requests
- sales@xapp.ai - Direct line to the sales team.
Phone
You can also call us on one of the following:
- 855-491-2959
- 703-822-5314