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Housecall Pro

important
  • 3rd party integrations are available on all paid tiers, it is not available on Starter.
  • You must be on Housecall Pro's MAX plan to integrate leads, and scheduling requests

You can connect your existing Housecall Pro account with AI Chat, AI Scheduling, and Google Business Messages.

  • Send user requests to your Housecall Pro account
  • Collect contact information, and scheduling requests
  • Naturally transition the conversation to a lead flow
  • Receive the full transcript of the conversation
  • Get notified when users are talking to you, and speak directly

Connect your Housecall Pro account to XAPP AI

Allow XAPP AI access to your Housecall Pro instance, we'll manage customer requests, locations, scheduling, and notes on your account.

1. Navigate to the App Store (top right on your Housecall Pro account)

Store

2. Select the API app from your Housecall Pro Max plan

App

3. Generate a new API Key and grant full access

Create Key

4. Generate a new API Key and grant full access

Create Key

5. Copy & Share your API Key

Share Key


Chat & Google Business Messages

Detect that the user wants to connect with the business

Contact Us
Help With

We provide helpful suggestion chips users can click to initiate a lead flow. This can be a simple 'Contact Us' button like above.

Also provided are pre-built language models to determine a user's desire to connect with the business. When this happens, the user is put into a lead flow. In the image above, our auto-complete suggestions for a home services company lets the user discover the phrases they can use.

Lead information sent to your Housecall Pro account

When a lead is captured during a chat or Google Business Messages session, XAPP AI sends the following information:

  • Customer - View all the collected information from a Chat, or Google Business Messages session. The transcript will be attached as a note.

Requests

Details

Scheduling Information sent to your Housecall Pro account

Our AI Scheduler will collect more than just lead information. Send jobs directly to your account with helpful AI powered summaries based on the user's description of the issue. Use this information to prioritize the highest ticket scheduling requests first.

Scheduling user requests in 3 steps!

  1. Collect Contact infoStep 1

  2. Describe your issue Step 2

  3. Select your preferred day Step 3

  4. Done! Schedule Details