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Partner Tools

What are partner tools?​

We provide a special set of tooling and features in Studio to help meet the needs of our partners. They help support the level of scale needed to manage thousands of assistant applications.

Fleet Management​

Fleet management provides a high level view of all the applications within your organization. This is helpful to see where they are in the review process (if applicable) or if they are live or not.

fleet management

Quality Assurance​

We perform all of the quality assurance checks for you. Through the use of automation and actual manual checks, we will test and fix any errors within the virtual assistant pre and post launch.

Customization through Studio​

You will have access to all the features of Studio, which provides you the ability to make many customizations through our graphical user interface. If your customer has a request, you can delight them by quickly making the change for them in seconds.

You can quickly:

  • Change color or style of the chat widget
  • Update greetings or suggestion chips
  • Update logos and assistant names

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Status Update Events​

By special request, we can send you app status change events to your an AWS EventBridge bus on your account. This is helpful when you want to get active notifications on when an app is ready for installation or goes live.